About Us - Why Choose Us
With so many companies offering website and multimedia design and development services how do you select which is going to be the right one to develop your project?
Developing a website or a piece of multimedia is a major undertaking in terms of both human and financial resources. It is critical that it achieves its goals and it is therefore essential that the company you choose for your development is going to optimise its success rate.
To show you why we believe we are the best company to deliver your project here are some of the features of our service that our clients tell us they value:
Experience
Experience counts for a great deal when it comes to website and multimedia design and development. An inexperienced company could not only jeopardise the development of the project but also affect its performance in a live environment. Our experience and expertise in the technologies we use gives you the reassurance that you are dealing with people who can deliver results. We can demonstrate this experience through our wide-ranging project portfolio.
Proven track record
OBS Group has been successfully designing and developing websites and other pieces of multimedia since 1998.
Our extensive client list and positive testimonials demonstrate our ability to deliver projects successfully time and time again. Please click the link to view a list of our recent projects or click the link to view a list of recent testimonials.
Consultative approach
The success of a project is reliant upon a full understanding of the client’s business. Our consultative approach ensures that we quickly get an understanding of your business and can talk to you about your project in an informed way.
Understanding your business allows us to work with you to create the best solution for your requirements and can help us to suggest enhancements that you may not have realised were possible.
End user focus
To ensure your project is a success we always design and develop our solutions with the end user in mind. This is an important, but often overlooked, factor. Any project will fail it is not user-friendly.
High levels of repeat business
You can be assured of customer satisfaction by looking at the amount of repeat business we receive. Over 75% of our clients have used our services more than once, which, in a market typified by one-off projects, is a testimony to our ability to deliver. Please click the link to view our project list which will demonstrate this high level of repeat business.
Fixed price quotations
Our projects are priced on a fixed fee basis so you can confidently budget for your project in advance. Provided the scope of the project remains unaltered, our fee is set before the project starts, giving you peace of mind.
Expertise
Your project will receive the highest quality finish in terms of both design and programming because the work will be done by specialists. Designers will work on the design and programmers will work on the programming. We do not have programmers who do a little design work or vice versa. This philosophy ensures a highly focused approach to the development of the different components of your project.
Client empowerment
Wherever possible, and particularly with website developments, we strive to empower our clients by giving them the functionality to update and maintain their projects themselves. In the long term this will save you time and money as you will not have to contract out updates externally.
Ongoing support
For your peace of mind, and as an indicator of how confident we are in our solutions, we offer one year’s warranty and support on all our solutions following their release. The warranty covers prompt fixing of any problems that may arise and the support provides telephone assistance on any aspect of your solution.
Bespoke solutions
All our solutions are bespoke and are designed specifically with your project’s goals in mind. We do not force off-the-shelf products onto our clients, expecting them to modify their functional and aesthetic requirements to fit our template.
Effective project management
One of the most important factors in making a project a success is the ability to manage the process effectively. Our structured, tried-and-tested, project management style ensures that our projects finish on time, on budget and to the specifications. Please click the link for more information about our project management principles.
Partners
Almost all website and multimedia design and development companies rely on third party providers for services such as CD-ROM production, website hosting or copy writing. The reliability and quality of the services these providers offer can be paramount to a project’s success. We have developed good relationships with providers that complement our business and can recommend the best external supplier for the requirement. Click the link for a list of our recommended providers.
No jargon policy
Communication is central to the success of a project. To ensure the highest level of understanding, we aim to avoid baffling you with impenetrable jargon but instead to communicate with you in non-technical terms. This approach ensures misunderstandings are prevented and you are always kept in the picture. Of course, if you wish to talk about the technical aspects of your project we are more than happy to oblige.