“Thank you for your ongoing support looking after our website. We have been pleasantly surprised by the level of service provided by yourself and the other staff at OBS Group from concept through design.”
Paul A Williamson, Ernest Wilson & Co Ltd.
Read more testimonials
Maintenance and Website Support Services
Take advantage of free support, or create a bespoke server maintenance package
All of our sites are secure and reliable – but for your added peace of mind we offer dedicated website support. Every project comes with:
- Free 12 months technical support
- Technical warranties on all websites
Also, because we don't believe in making our clients dependent on us, you'll find intuitive content management systems as standard. That way, most changes can be implemented by your team.
Of course, if you need any technical help, we're easily reachable – at the end of the phone, using Skype or via email.
You can also create structured support and training packages that allow you to purchase an agreed amount of time over twelve months for any further changes, amendments and updates - as well as technical consultancy or training for your IT department.
Why not get in touch to discuss your bespoke website support options?
Web server maintenance
At OBS we take your site security very seriously. That's why we offer tailored server maintenance contracts alongside our general support.
This will keep you up-to-date with the latest server software changes, patches and security upgrades. It helps protect you and your customers from security breaches and attacks. It also helps your site run as fast and smooth as possible.
If your server ever requires rebuilding or re-configuring we'll carry it out at no extra cost on top of your maintenance contract.
Do you need a web maintenance contract?
Do you have dedicated or co-located hosting? If so, the responsibility to update and protect your files and software essentially falls on you. If you don't have a dedicated IT team, or find that your resources are directed elsewhere, we can perform the maintenance on your behalf.
We will:
- Update and upgrade all software with the latest service packs and patches
- Reboot and test the server periodically to keep your site running smoothly
- Add any new security software as required
- Make sure your information is backed up and protected
- Run checks for unusual behaviour or activity
- Act on any alerts immediately
What next?
Find out more about our website development proposal process, or get in touch to talk about creating the right website support package for you. If you're looking for a full site redesign, you might want to arrange a meeting with our team (our office is in East London, but we can come meet with you wherever you're based.)